16/12/2014 SB: When using the Add Record Button, it
Duplicates the complete Record, including the contents of the following Fields:
Follow_up_Comments, Importance, KIC Received, Report Received, Assigned To,
Start Followup, Case Closed, Closed By and Comments.
16/12/2014 MS: To solve the above problem (16/12/2014 SB), we need to find a way of duplicating a Record but with only some of the information, so that the new record has the main characteristics of the old one – but it is still not identical (as in an invoicing system, where the customer details are the same but the new sale has different sales data – See: [i]). Need to find out the difference between “Set Field [ ]” or, since you want all records, “Replace Field Contents [ ]” (Source: [ii]). “Replace Field” updates the specified field for ALL records in the current found set, not just the current record. Use “Set Field” instead of Replace Field Contents (Source: [iii]).
Solution - replaced the
Script to carry out the following Steps:
- Duplicate Record,
- Populate the above
Fields with the following Values:
- Importance: Medium (the Default Value),
- KIC Received:
“Not Yet”,
- Report Received: “Not Yet”,
- Assigned To: “Pending”,
- Start Followup:
BLANK (Clear Data),
- Case Closed: BLANK (Clear Data),
- Closed By: BLANK (Clear
Data)
- Comments: BLANK (Clear Data).
- Duplicate Record,
- Populate the above Fields with the following Values:
- Importance: Medium (the Default Value),
- KIC Received: “Not Yet”,
- Report Received: “Not Yet”,
- Assigned To: “Pending”,
- Start Followup: BLANK (Clear Data),
- Case Closed: BLANK (Clear Data),
- Closed By: BLANK (Clear Data)
- Comments: BLANK (Clear Data).
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