Bikur Cholim בקור חולים

Showing posts with label Operational. Show all posts
Showing posts with label Operational. Show all posts

Sunday, June 12, 2011

=== Electrical Engineer 002 ===

From: stephen land <landstephen01@hotmail.co.uk> Contact Details: See FileMaker under: S M Electrics Dear Mr Menasche Scharf,
it was also good to meet you on Monday and i am looking forward to working for you and your company.  I list below, the information that you require. NICEIC: 23441 my insurance is with M M A insurance. policy no. CT02 020460315 sum insured. £ 5000000.00 If payed by BACS: Account Name. Mr S M Land T/A S M Electrics Bank sort code. 60 07 38 Account no. 54386764 charges for work in north or East London areas if between 8.00am and 6.00pm are as follows; £ 30.00 call out, which will cover the first hour.
£ 20.00 per hour there after.
In addition there is the cost of parking, Material required, congestion charge.
the total invoice is subject to VAT at the current rate. If required to work in west end or south London the call out charge is £40.00 and still £20.00 per hour. (between 8.00am and 6.00pm) Periodic test and inspection fees are £70-£100.00, depending on size of property and number of circuits to be tested: PIR Rough prices: 1 - 2 Bedroom Flats: 70 3 - Bed Flat / House : 80 4 -7 Bed House: 100 Day Rate: 150 Handwritten Certificates
Average 3 bed house will cost £90.00 plus VAT if in north or East London.
Larger houses will cost more and flat could cost less. Invoices to be paid, as you said, by the end of each month. i hope this is sufficient information. Yours Sincerely Stephen Land S M Electrics 02082920271
07836332443

Customer Service

===== Who =====
*TxT Here
===== What =====
*TxT Here *
===== How =====
Marketing (01) Satisfaction survey, research, questionnaire, feedback
===== Carry out customer/partner/tenant surveys to assess customer retention rates etc. =====
Do a questionnaire for every job: location, floor, access, times/days, number of and ownership of appliance/s, meter location, age, tenancy age, tenant age, male/female, language spoken, is there a caretaker, carer, family member whom we can contact in case of emergencey? etc
*Online Research
*Online Knowledgebase
*Interactive Troubleshooter
*Live Chat *Online Help
*Online Surveys - https://www.iperceptions.com/en/4q
*Web Polls
*Email Marketing Software
*Integrated Email List Management
*User Forum
*Website Feedback - try http://www.kampyle.com/feedback_form/ff-feedback-form.php?site_code=8915830&form_id=31612&lang=en&time_on_site=14&stats=k_button_js_revision%3D5873%26k_push_js_revision%3D7036%26view_percentage%3D30%26display_after%3D30&url=http%3A%2F%2Fwww.tradeplumbing.co.uk%2FShower-Bath-Right-Hand-amp-Left-Hand-Options-Height-620mm-Width40min41-770mm-Width40max41-870mm-Depth-1700mm_p_1893.html&utmz=128052425.1260298733.1.1.utmcsr%3Dgoogle%7Cutmccn%3D(organic)%7Cutmcmd%3Dorganic%7Cutmctr%3Dleft%20handed%20plumbers&utma=128052425.1222526602.1260298733.1260298733.1260298733.1&utmv=128052425.128052425.1222526602.1260298733.1260298733.1260298733.1 Feedback Corner
*Customer Satisfaction
*Trend Analysis
*Increase Response Rates
*MicroPoll - Web Polls
*Product Surveys
*Standardized Reference Data Lookup tool for:

  • data-validation http://www.questionpro.com/buildyoursurvey/index.html
  • after sales http://www.questionpro.com/survey-templates/?categoryID=2
  • http://www.questionpro.com/info/aboutUs.html 

* OnlineOpinion® is a hosted solution that enables web teams to optimize user experience: http://www.opinionlab.com/why-opinionlab/
*Also: The easiest way to add Surveys, Polls, Questionnaires and other Feedback Forms to Your Web Site. (http://www.addaform.com/c/@qswLlJ1g8uYCo/Pages/glossary.html)
zoomerang.com from markettools
http://www.maruedr.com/
www.surveymonkey.com
http://www.snapsurveys.com/
http://www.leadershipfactor.co.uk/freeguide.phtml
*From British Gas: "We are here to help and we value your feedback. It is important to us that we fully understand the experience that you go through. This lets us know what we do well, so we can keep doing it, and what we could do better, so we can change it. Please email us your comments."
*look up the survey that I did in 2003-4 on MSWorks on the Dell PC
*Download A FileMaker survey program FREE or learn to build your own - currently only Version 7.00: http://www.fmdeveloper.com/downloads/Survery.fp7
===== FAA =====
* Is a Gas Leak covered?
===== Reference =====
*TxT Here

How to find overdue CORGI’s - Part I

Rules of the game: How to find overdue CORGI’s - Part I of II

=== AIM: ===
To ensure that all outstanding CORGI’s of a given period, are dealt with.
You have to do this report for every calendar month – make a report, export it to excel, delete any unnecessary column, export it to excel, sort out columns, delete surplus or any unnecessary column / entry – i.e. if you know that it’s definitely not going to be a CORGI this time around, and then fill in telephone numbers, if they are missing.
Create report on a monthly basis in QuickBooks, from the Memorised Report: “Overdue_CORGI_list” On the top toolbar go to Reports, choose Memorised Reports, then click on "Customers / Pacedream", then click on " CORGI Report".
Then fill in the appropriate dates e.g. from 01/01/04 to 31/12/04 and press enter.
Ensure that the list is for all names i.e. all landlords - customers.
If it is not, for example, it is only for Clarestar; go to Modify Report, Filter and under Current filter choice, where it says: Name; Clearstop Management - click on it and then press on Remove Selected Filter.
Then click on OK and you will have all the CORGI’s - of all landlords.
Also under Modify Report, tick Source Name.

See step-by step instructions below:

===== Create a new Report =====
To create a report from scratch, follow the instructions below:
1. Press Ctrl+F (=Find),
2. Enter the first day of the month you want a report for in the first Date Field, then enter the first day of the following month,
3. Press ENTER.
4. Click on Report,
5. Delete the “Invoice” column,
6. Widen the “Name” Column until the full telephone number and company names become visible,
7. Widen the “Memo” Column until the full address becomes visible,
8. Delete the “Account”, “Clr”, “Split”, “Amount “and “Balance” columns,
9. Click on “Modify Report…”, unTick the “Left Margin”, then unTick all the options in the “Header/Footer” Tab.
10. Press ENTER.
11. Save the report as “Overdue_CORGI_list”: Click on “Memorise”, type “Overdue_CORGI_list” (don’t paste this text!), Tick the Save in Memorised Reports Group and select “Customers”.
12. Press ENTER
13. The report is now saved under Reports->Memorised Reports->Customers In QuickBooks it is quite difficult to move around with the data so the information has to be exported to excel where it is much easier to work in. to do that go to Export, Basic, then click on a new excel workbook, OK.
Now on the Taskbar you should see a new excel document titled Book (and an Ampersand symbol) and this is the spreadsheet on which you will be *some text missing here*

GTD or Getting Things Done

Getting Things Done - look for it by going to the All Pages menu option to your left and perusing the page headers for possible location of this important business rule

====== LINKS: ======
*[http://www.google.co.uk/search?hl=en&q=%22Getting+Things+Done%22+filemaker+%22Task+Management%22+-mac+-apple+-sql&meta=&aq=f&oq
*http://www.onlineorganizing.com/ProductsPage.asp?name=Golden_Tips_For_Getting_Organized
*GTD - Share cool ways you use Bento - Bento Forum
*David Allen, Getting Things Done and GTD
*Getting To Done: My Best Timesavers
*Getting Things Done - Google Search

====== General Enquiries ======

Look in FileMaker for Job Details, Contact Details Look in this Wiki for How To do things in the Office Look in our website [http://www.propertysafety.co.uk www.propertysafety.co.uk] for our RRP (Recommended Retail Prices) and other public knowledge information