Bikur Cholim בקור חולים

Sunday, June 12, 2011

Chasing Invoice Payments

Chasing debts could be helped by having the FileMaker system listing the times that the debtor is available (i.e. 'Customer A's Bookkeeper' only works afternoons etc.) and the times that our in-house Debt Collector is present (i.e. 'Bookkeeper A' only works until noon time)

Invoices that are overdue more than three months, send a strong letter requesting payment with a warning.

If customer claims that they’ve paid already, please request they send details of:
 *Date
 *Cheque No.
 *Account name on CQ
 *Amount
 *Which invoices covered (if the amount quoted is more than value the of one invoice)
This will help us locate the payment and re-allocate it correctly.

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